OpenTelemetry and GrafanaCloud: Large scale deployment in a DevOps environment
„You build it, you run it” – The DevOps mantra. Our whole company was/is undergoing an organizational and a technological change to follow this agenda. This means, that the DevOps-Teams have an End-to-End responsibility for their product in a cloud-native environment. Including observability.
Datev is one of the biggest software development companies in Germany. To ensure that our DevOps-Teams have all that they need for providing the best products for our customers (tax-consultants, lawyers, auditors), it´s imperative that they encounter as less hurdles as possible when creating and running those products (applications). So, we have to offer them “O11y as a product”. This talk gives an overview about the cultural and technological challenges we faced and how we solved (most) of them using OpenTelemetry, GrafanaCloud and lots of “Ingenieursgeist”.
Speaker
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Gunter GeibDATEV eGAs lead architect, Gunter designs and implements solutions in the area of observability and AIOps with his teams. The primary goal is to harmonize the needs of the DevOps/SRE units with economic efficiency, legal and operational requirements regarding data protection and the further development of the industry towards cloud and SaaS. The immediate involvement of users, ITSM, automation frameworks and other relevant stakeholders is mandatory. The main focus is on the highest possible effectiveness, feasibility, and standardization, not on flowery promises via PowerPoint. He has been working at DATEV for 20 years, right after graduating from university. Since then, Gunter has been primarily involved in monitoring and event management. In recent years, observability and, most recently, AIOps have been added. He is married and the father of two boys, twins, aged 14. When he is not working, Gunter can be found in his man-cave (home cinema) or at events organised by the Heilsbronn cultural association, where he is on the board and help wherever he can.